PRIVACY POLICY

Company Name: Guangxi Bianying Technology Co., Ltd.
Email: service@quendaro.com

Last Updated: August 11, 2026

Quendaro™ respects the privacy of our customers and website visitors. This Privacy Policy describes how Guangxi Bianying Technology Co., Ltd. (“Quendaro,” “we,” “us,” or “our”) collects, uses, retains, and discloses personal information when you visit our website, purchase our automotive accessories, communicate with us, or otherwise interact with our online services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Policy, please discontinue your use of our services.

1. INFORMATION COVERED BY THIS POLICY

“Personal information” means information that identifies, relates to, describes, or can reasonably be associated with an individual or household. It does not generally include information that has been aggregated or de-identified so that it cannot reasonably be connected to a particular person.

The information we process depends on how you interact with Quendaro™.

Information You Provide Directly

We may receive personal information when you:

• Place or attempt to place an order

• Create or update a customer account

• Join an email or promotional mailing list

• Contact customer service

• Submit a return, refund, warranty, or shipping request

• Participate in a survey, promotion, or product review

• Communicate with us through forms, email, or social media

This information may include:

• Full name

• Email address

• Telephone number

• Shipping and billing address

• Order and purchase history

• Product preferences

• Account login details

• Customer service correspondence

• Return, refund, and delivery information

• Payment-related details submitted during checkout

Payment information is generally processed by PayPal, Shopify, card networks, banks, or other authorized payment providers. Quendaro™ does not normally receive or store complete payment card numbers.

Information Collected Automatically

When you access our website, certain data may be recorded automatically through cookies, pixels, log files, and related technologies. This may include:

• Internet Protocol address

• Browser type and language

• Device type and operating system

• Approximate location based on IP address

• Referring and exit pages

• Pages and products viewed

• Search activity

• Cart and checkout interactions

• Date and time of visits

• Advertising or device identifiers

• Website performance and diagnostic data

Information Obtained from Other Sources

We may also receive information from organizations that help us operate our store, including:

• Shopify

• PayPal and other payment providers

• Shipping carriers and fulfillment partners

• Fraud detection and account-security providers

• Analytics and advertising platforms

• Social media platforms

• Customer support and email service providers

2. HOW WE USE PERSONAL INFORMATION

We may process personal information for the following business and commercial purposes:

Order and Transaction Management

We use information to:

• Confirm and process purchases

• Verify payment and billing information

• Prepare products for shipment

• Arrange delivery

• Send order confirmations and tracking notices

• Manage cancellations, returns, refunds, and replacements

• Maintain transaction and accounting records

Customer Service

Information helps us respond to product questions, investigate delivery concerns, verify order details, and provide assistance with returns or other service requests.

Website and Service Improvement

We may analyze browsing patterns, product interest, technical performance, and customer feedback to improve our website, product selection, navigation, checkout process, and overall customer experience.

Personalization

We may use shopping and browsing activity to organize content, remember preferences, suggest relevant products, or present offers that may be of interest to you.

Marketing and Advertising

Where permitted, we may use contact and interaction information to:

• Send promotional emails

• Present advertisements

• Measure advertising performance

• Understand how customers respond to campaigns

• Create audiences for advertising platforms

You may unsubscribe from promotional emails at any time. Certain privacy laws may also give you the right to opt out of targeted advertising or the sale or sharing of personal information.

Security and Fraud Prevention

We may process information to identify suspicious activity, protect customer accounts, prevent unauthorized transactions, investigate misuse, enforce our policies, and maintain the integrity of our website.

Legal and Administrative Purposes

Information may be used to comply with tax, accounting, consumer-protection, customs, regulatory, or other legal obligations; establish or defend legal claims; respond to lawful government requests; and enforce our agreements.

3. LEGAL BASES FOR PROCESSING

Where applicable law requires a legal basis, we generally process personal information under one or more of the following grounds:

• Contract: Processing is needed to accept, fulfill, or manage your order.

• Consent: You have agreed to a particular activity, such as receiving marketing communications or allowing certain optional cookies.

• Legitimate interests: Processing supports reasonable business purposes, including fraud prevention, service improvement, customer support, and website administration.

• Legal obligation: Processing is necessary to comply with applicable laws or official requests.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before your consent was withdrawn.

4. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and comparable technologies to operate essential features, remember preferences, understand website activity, and support advertising.

The cookies used on our website may include:

Essential Cookies

These cookies support functions such as shopping carts, secure checkout, account access, order processing, fraud prevention, and website security. Blocking them may prevent parts of the website from working correctly.

Functional Cookies

Functional cookies remember selected settings and provide a more consistent browsing experience.

Analytics and Performance Cookies

These technologies help us understand traffic, page performance, navigation patterns, and technical errors so we can improve our services.

Advertising Cookies

Advertising technologies may be used to measure campaigns, limit repetitive advertisements, build audiences, and present more relevant advertising on other websites or platforms.

You may control cookies through available website settings or through your browser. Blocking or deleting cookies may affect saved preferences, carts, login sessions, and other website functionality.

Information about cookies commonly used by Shopify-powered stores is available in the Shopify Cookie Policy.

5. SHOPIFY

Our online store may be hosted and supported by Shopify. Shopify processes information needed to provide storefront, checkout, analytics, security, and commerce-related functions.

Depending on the service involved, Shopify may process information on our behalf or for purposes explained in its own privacy documentation. Information submitted through our store may therefore be transmitted to Shopify and its service providers in other countries.

For additional information, please review the Shopify Consumer Privacy Policy.

6. HOW PERSONAL INFORMATION MAY BE DISCLOSED

We may disclose personal information to organizations that perform services for us or help complete customer transactions. These recipients may include:

• E-commerce and website-hosting providers

• Payment processors and financial institutions

• Warehouses, manufacturers, and fulfillment partners

• Postal services, couriers, and shipping carriers

• Customer support platforms

• Email and communication providers

• Cloud storage and technology providers

• Fraud prevention and cybersecurity services

• Analytics, marketing, and advertising providers

• Accountants, auditors, insurers, and professional advisers

These parties receive information according to the services they perform and their applicable contractual or legal responsibilities.

We may also disclose information:

• To comply with a subpoena, court order, regulatory request, or other legal process

• To protect customers, our company, or another person from fraud, security threats, or unlawful conduct

• To investigate or enforce our agreements and policies

• In connection with a merger, financing, restructuring, sale, transfer, or acquisition involving all or part of our business

• With your direction or consent

We do not exchange personal information for money as a standalone business activity. However, some privacy laws may classify certain advertising or analytics disclosures as a “sale,” “sharing,” or use for “targeted advertising.” Where those laws apply, you may have the right to opt out.

7. ANALYTICS AND ADVERTISING SERVICES

Depending on the tools enabled on our store, we may use services provided by companies such as:

• Google

• Meta, including Facebook and Instagram

• AppLovin

These providers may use cookies, pixels, device identifiers, or similar technologies to collect information about visits, interactions, and advertising responses. They may combine that information with data obtained through other websites or services, subject to their own privacy policies.

You may be able to control personalized advertising through your browser, device settings, advertising-platform preferences, or our available cookie controls.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy. Retention periods may vary depending on:

• The duration of our relationship with you

• Order fulfillment and customer service requirements

• Tax, customs, accounting, and recordkeeping obligations

• Fraud prevention and security needs

• Returns, refunds, disputes, or legal claims

• Applicable limitation periods

• Consent and marketing preferences

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law and technical limitations.

9. INTERNATIONAL DATA TRANSFERS

Quendaro™ works with service providers and fulfillment partners that may operate in different countries. As a result, personal information may be processed outside the country or region where you live.

The privacy and data-protection laws in those locations may differ from those in your jurisdiction. Where required, we or our service providers use recognized contractual or legal safeguards for international transfers.

10. INFORMATION SECURITY

We use reasonable administrative, organizational, and technical measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

Payment transactions are handled through authorized payment platforms and protected checkout systems. Quendaro™ does not normally store complete credit or debit card numbers on its own systems.

No website, transmission method, or electronic storage system can be guaranteed to be completely secure. Customers should use unique passwords, protect account credentials, and avoid sending sensitive payment information through ordinary email.

If a personal data incident occurs, we will evaluate the circumstances and provide notices to affected individuals or authorities when required by applicable law.

11. YOUR PRIVACY RIGHTS

Depending on where you live and the law that applies, you may have the right to:

• Request access to personal information we maintain about you

• Ask us to correct inaccurate information

• Request deletion of eligible information

• Obtain a portable copy of certain information

• Restrict or object to certain processing

• Withdraw consent

• Opt out of targeted advertising

• Opt out of the sale or sharing of personal information

• Request limitation of certain uses of sensitive personal information

• Appeal a decision concerning a privacy request

• Receive equal service without unlawful discrimination for exercising privacy rights

These rights are not absolute. We may retain or continue processing information where permitted by law, including for order completion, fraud prevention, tax records, legal compliance, dispute resolution, or the establishment and defense of legal claims.

Submitting a Privacy Request

To exercise an applicable privacy right, email:

service@quendaro.com

Please use the subject line “Privacy Request” and identify the right you wish to exercise. We may request additional information to verify your identity and protect your account.

Where legally permitted, an authorized agent may submit a request on your behalf. We may ask for evidence of authorization and may require you to confirm your identity directly.

12. UNITED STATES STATE PRIVACY DISCLOSURES

Residents of California and certain other U.S. states may have additional privacy rights.

During the preceding 12 months, we may have collected the following categories of information:

• Identifiers and contact information

• Customer records

• Commercial and transaction information

• Internet or electronic activity

• Approximate location information

• Customer service communications

• Preference and advertising information

• Inferences based on shopping or browsing activity

This information may come directly from customers, automatically from website activity, or from service providers and business partners. It may be used and disclosed for the purposes described throughout this Policy.

Some advertising-related transfers may be considered “selling” or “sharing” under certain state laws even when no money is exchanged. Where applicable, you may request to opt out by contacting us or using available privacy controls.

Global Privacy Control

Where required by applicable law, we will treat a browser-based Global Privacy Control signal as a request to opt out of covered sales, sharing, or targeted advertising for the browser or device that sends the signal.

Do Not Track signals do not currently have a single, universally accepted technical standard. For that reason, our website may not respond to every Do Not Track setting in the same manner.

13. EUROPEAN ECONOMIC AREA AND UNITED KINGDOM USERS

If you are located in the European Economic Area or United Kingdom, applicable law may provide rights to access, correct, erase, restrict, object to, or obtain a copy of personal data.

You may also have the right to complain to the data-protection authority in your country. We encourage you to contact us first so we have an opportunity to address your concern.

14. CHILDREN’S PRIVACY

Our website and automotive products are intended for a general adult audience and are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13. If you are a parent or guardian and believe a child has submitted personal information to us, contact service@quendaro.com. We will review the request and take appropriate steps consistent with applicable law.

15. MARKETING COMMUNICATIONS

If you choose to receive marketing emails, we may send product news, promotions, or other commercial messages.

You can stop promotional emails by:

• Selecting the unsubscribe link in an email

• Updating available communication preferences

• Contacting us at service@quendaro.com

After unsubscribing, you may continue to receive non-promotional messages related to orders, payments, shipping, returns, account security, or customer service.

16. THIRD-PARTY WEBSITES

Our website may contain links to independent websites, payment services, social platforms, or other third-party resources.

Quendaro™ does not control the privacy, security, or content practices of those independent services. We recommend reviewing the privacy notice of any third-party website before submitting personal information.

17. CHANGES TO THIS POLICY

We may revise this Privacy Policy as our services, technologies, business practices, or legal obligations change.

The updated version will be posted on this page with a revised “Last Updated” date. Where required by law, we may provide additional notice of material changes.

18. CONTACT INFORMATION

Questions, concerns, or requests regarding this Privacy Policy may be sent to:

Brand: Quendaro™
Company: Guangxi Bianying Technology Co., Ltd.
Email: service@quendaro.com

Customer Support Hours:
Monday–Friday
9:00 AM–6:00 PM EST